Privacy Policy
Last updated: February 2025
Introduction
IBEX Plus Investment LLC ("IBEX Plus," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ibexplusinvest.com or contact us through any channel.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.
Information We Collect
Personal Information You Provide:
We may collect personal information that you voluntarily provide to us when you fill out our contact form, send us an email, request information about our services, apply for a job, or subscribe to our communications.
This information may include:
- Name, email address, and phone number
- Company name and country
- Message content and CV/Resume (for job applications)
Information Automatically Collected:
When you visit our website, we may automatically collect certain information, including IP address, browser type and version, operating system, referring website, pages viewed and time spent, and date and time of visit.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Provide information about our products and services
- Process job applications
- Improve our website and user experience
- Send administrative information
- Comply with legal obligations
- Protect against fraudulent or illegal activity
We will not use your personal information for purposes other than those outlined in this policy without your consent.
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and conducting our business
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect the rights, property, or safety of IBEX Plus, our users, or others
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Secure HTTPS encryption
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at privacy@ibexplusinvest.com. We will respond to your request within 30 days.
International Data Transfers
IBEX Plus Investment LLC is headquartered in Dubai, UAE. If you are accessing our website from outside the UAE, please be aware that your information may be transferred to, stored, and processed in the UAE or other countries where we operate.
By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take appropriate safeguards to ensure your personal information remains protected in accordance with this privacy policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Retention periods:
- Contact form submissions: 2 years
- Job applications: 1 year (unless you become an employee)
- Website analytics data: 26 months
- Legal/compliance records: As required by applicable law
After the retention period, your data will be securely deleted or anonymized.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
Material changes will be communicated through:
- A notice on our website
- Email notification (if you have provided your email)
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Data Protection Contact
IBEX Plus Investment LLC
Office 2-11, Saih Shuaib 3
Dubai Industrial City
Dubai, UAE
Email: privacy@ibexplusinvest.com
Phone: +971 55 66 797 33
For general inquiries, visit our Contact Page.